Mark was such a pleasure to work with! Right from the moment we met him, we immediately felt comfortable and reassured that he would do a thorough inspection - and we were not disappointed! Mark was extremely professional and we especially appreciated the time he took to explain things to us. He was very honest which was what we were looking for and we were confident with his expert feedback. And he was patient with all our questions, and we had a lot! Thank you Mark for a wonderful experience!